Detailed Programme

  1. Before you begin - 10 mins

  2. Module 1 - Introduction to customer-centric selling - 90 mins

  3. Module 2 - Identifying your customers: portfolio analyses - 90 mins

  4. Module 3 - Understanding customer's journey and their corresponding needs - 75 mins

  5. Module 4 - Adapting your sales process to create value - 120 mins

  6. Module 5 - Doing sales in the digital age - 120 mins

Buy the programme now and you can start developing your skills and knowledge right away