Detailed programme

  1. Before you begin: 10mins

  2. Module 1 - Introduction to customer-centric selling: 90mins

  3. Module 2 - Identifying your customers: portfolio analyses: 90mins

  4. Module 3 - Understanding customer's journey and their corresponding needs: 75mins

  5. Module 4 - Adapting your sales process to create value: 120mins

  6. Module 5 - Doing sales in the digital age: 120mins

Buy the programme now and you can start developing your skills right away